Even though pain is subjective, it is necessary to keep reminding patients that most procedures are now painless.
Many people are scared of dentists, but in reality there’s no longer a reason for this. In this short interview, dentist Rodrigo Madrazo talks about the common myth that, although many procedures in dentistry have become painless, patients still believe that everything that happens in the dental chair will hurt.
What routines do you find most critical for maintaining proper oral health?
Brushing at least twice a day and using interdental brushes once a day.
What does the word prevention mean to you?
In your mouth, just as in the rest of your life, prevention is the surest way to avoid problems from occurring.
What is your ‘golden rule’ or advice that you tell your patients often?
Brush the teeth that you want to keep in your mouth. Simple as that.
Welcome to the Billion Healthy Mouths Club
Proper routines in prevention are the future of dentistry – that’s why we at Curaden launched the Billion Healthy Mouths Club – a community of dental professionals committed to the idea of having proper routines in prevention and a holistic approach to dentistry. is one of those dental professionals who shares these values, and we proudly share his experience and thoughts with other like-minded people from the field. Keep reading our Gently magazine to discover more interviews with forward-thinking professionals from around the world.
What’s the biggest challenge of your job?
Making people come for regular check-ups. In Latin America, it is not that common for people to come for regular appointments, but rather to only visit the dentist when they are already feeling some pain.
What’s the thing that you like about your job the most?
I feel very good when I see a positive result of a treatment. Nothing pleases me more than seeing a patient come to their appointment and finding out that everything is fine and that he or she can smile again.
What’s the most important thing in terms of an oral care routine, from your point of view?
The first thing is that it has to be a real routine. People need to see that if they don’t follow our advice, like brushing properly twice a day and using other appliances, that problems will definitively arise in the future.
What’s the biggest oral health myth that you fight against?
Most people think that everything in dentistry is going to cause them some sort of pain. However, dentistry has changed immensely and many procedures are now painless, even though pain is subjective.
Another myth, at least in Mexico, is that every pregnancy costs a woman a tooth. This isn’t true of course, but that said – at least one dental visit before and during pregnancy is very important.
Dentist Rodrigo Madrazo obtained his degree in dentistry from the Universidad Intercontinental (UIC) School of Dentistry in 1998, and then went on to earn an international certification in Customer Service from the Service Quality Institute International. He is pursuing a master’s degree in dental sciences. Dr. Madrazo founded his own private dental practice in Mexico City. Dr. He is also a clinical coordinator for the Universidad Intercontinental School of Dentistry, where he works as a part-time teacher. Over the last eight years, he has been lecturing all around the world on customer service and patient experience. If you would like to know more about his work, you can follow him on Facebook or LinkedIn.